By purchasing any vehicle on our website netmotors.co.uk or through the Netmotors mobile app, you agree to our Terms of Use, Privacy Policy, and Cancellation Policy.
Cancellation Period
You may request cancellation of your order within 3 (three) business days from the date of order confirmation at no additional cost.
To cancel, please email support@netmotors.co.uk with your order number and account details.
Return After Receipt
If you wish to return the vehicle after receipt, you have up to 30 (thirty) calendar days to submit a return request.
A fixed return fee of £299 applies, to be paid before scheduling the pickup.
To initiate a return, contact us at support@netmotors.co.uk and include your order number.
General Conditions
1. The vehicle must be in the same condition as delivered, without damage beyond normal test‐drive wear.
2. Optional accessories, add‑ons and any fuel used are non‑refundable.
3. Registration fees, insurance premiums and taxes paid at purchase are not eligible for refund.
4. Once we receive your request and confirm payment of the return fee, we will schedule vehicle pickup within 7 business days.
Support
For any questions or further assistance regarding our Cancellation Policy, please contact our support team at support@netmotors.co.uk.
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